SPECIAL OFFER!
Power BI End User Package
Power BI Support Package (£850) £680
Get 20% off (£170) our 10 hour bundle support package. A Power BI support package on a monthly retainer is a smart investment for any company that wants to make the most of their data and achieve their business objectives with Power BI.
TODAY: $680!
IN PARTNERSHIP WITH MICROSOFT TO DELIVER HIGH QUALITY
Power BI Support Packages
All Support Packages include:
- Power BI Consulting
- Power BI Helpline
- Power Platform (Automating Processes)
- Azure Services Support
- Power BI Governance & Distribution Audit
- Power Apps Development
- Microsoft Fabric Consulting
- AI Data Insights (Co-pilot)
Purchasing one of our support packages on a monthly retainer offer the following benefits
Save time and money by outsourcing any Power Platform tasks to experts who can deliver high-quality results in a timely manner.
Get help automating processes with Power Automate and Power Apps solutions.
Resolve any issues or challenges related to Power BI quickly and efficiently by contacting the support team anytime, anywhere.
Significantly reduce wait times when you or one of your team is working on a project and becomes unsure of how to get desired results.
Have assurance that the solutions your team are creating are efficient and follow best practices.
Stay updated with the latest Power BI features and best practices by getting regular guidance and feedback from the support team.
Enhance the data analysis and reporting capabilities of the company by leveraging the power of Power BI tools and features.
Scale up or down the Microsoft Power BI support package according to the changing needs and goals of the company.
Receiving a monthly newsletter with latest Power BI and Power Platform tips and tricks.
GET 20% OFF A 10 HOUR SUPPORT BUNDLE TODAY!
Frequently Asked Questions
How do you manage support requests
We use a dedicated Teams channel to facilitate all support requests. All calls could be recorded for reference and we use an AI tool to provide summaries of all meetings. All admin related documents and other files that need to be shared will all live in the dedicated channel. Time tracking is shared within the channel too. This allows for one place to manage all support requests, keep a track of hours and have a history of all requests.
What is the difference between a support plan and your consulting services?
Need a quick answer or troubleshooting for technical issues? Then a support plan is a good fit. Our plans offer:
- Fast response times: Get help quickly to minimize downtime and maintain productivity.
- No lengthy processes: Skip the project proposals and get immediate assistance.
When you have a specific project or goal in mind, with defined needs and timeframes, or you need a fix cost proposal for obtaining budget approval on a new project, then our consulting services would be a good fit.
Will we have a dedicated consultant?
Each support contract will have a dedicated consultant and a customer relations manager dedicated to ensuring satisfaction. All our consultants will have access to the support channel too. This ensures that in the case that the dedicated person is unavailable or on leave, there is team who will be readably available to help. You will have access to a team with a wide range of skills and experience offering support across multiple Microsoft technologies.
How do you prevent long wait times?
As our whole team of consultants and trainers have access to the dedicated support channel, there is always someone available to respond and ensure that there are no delays.
Which tools do you provide support for?
We only provide support for Microsoft tools. We are able to help with most office 365 products, however, our specialities are within the following tools:
Power BI: Being one of our core services, we are able to help with anything related to Power BI. This includes creating DAX measures, M language scripts, data modelling, Power BI administration and governance.
Microsoft Fabric: Fabric is bundled with many tools and we are able to provide support for all tools and services related to Microsoft Fabric.
Azure Services: We are able to provide support for Azure Analysis Services, Azure Data Factory, and Azure Synapse. We can help deploy and manage Azure services, and help with Power BI embedded services within Azure.
Microsoft Power Platform: We help build and maintain Power Apps and Power Automate solutions.
Copilot AI: An intelligent assistant within Power BI that helps with tasks such as report creation, visualization suggestions, and DAX calculation generation. How team can help ensure your team gets the most value from this AI service.
Can we work outside of an ongoing monthly contract?
Yes, we provide a ‘No Strings Attached’ option which allows your team to trial this service without a contract commitment. We also offer a Pay-As-You-Go option which allows you to purchase a bundle of hours to be used within a 6 month period. The benefit of having a contract is the reduced cost. The more hours per month you commit to, the less you pay each month.
Can you provide a resource who works as part of our team?
Yes, within our 6 month contracts we will provide a consultant dedicated to work the required hours per month as part of your augmented team. This is a great fit for when you need additional skilled resources for a specific project.
We Have Empowered Over 400 Organisations
BENIFITS OF A POWER BI FILE AUDIT
Why Professional Audits Are Invaluable
Is your organisation harnessing the true power of its data? Are you confident that your Microsoft Power BI reports and models are optimised for maximum efficiency and accuracy? It’s time to consider a Power BI file audit— a comprehensive evaluation that will revolutionise the way you leverage your data.
In the vast landscape of data use, it’s easy for organisations to find themselves unaware of untapped potential and hidden pitfalls. Oftentimes, we don’t know what we don’t know. That’s precisely where the true value of a professional Power BI file audit comes into play.
GET YOUR FREE AUDIT TODAY!
Frequently Asked Questions
How does the file audit work?
This service focuses on one Power Desktop BI File at a time. Our team will meet with your team to discuss the Power BI Desktop file being focused on. We will obtain clarity on any issues being experienced, who it was designed for, the purpose of the report and the important business questions it should answer.
Our team will then gain access to the Power BI Desktop file and begin the comprehensive file audit. Once a detailed report has been created, our team will schedule another call to go through the audit with your team and ensure all recommendations are understood.
Do you correct issues found?
No, this service does not include correcting issues, however we do provide examples of how the situation can be improved. For example, we could provide an example of more efficient DAX or M functions, data model structure, and examples of how the report design could be improved. If there are performance issues, we do not fix it, rather we provide recommendations on how these could be improved. The purpose of the audit is NOT for you to receive a fully corrected Power BI file that follows best practices, instead the purpose is for you to be aware of areas requiring improvements and to receive guidance on how to implement these.
Are you able to implement all recommendations for us?
Yes, if a recommendation only requires a small amount of time to implement, we will not charge to for this. For recommendations that require more than 1hr to implement, our team will provide you with an estimated cost to implement each recommendation. You are then able to choose which of these you would like our team to assist with.
Are you able to audit our Power BI cloud environment?
Yes, however, this falls outside of the scope of the Power BI file audit service and would be billed separately. Generally, this service only requires half a day to go through each workspace, check how the reports and dashboards are being shared, check gateway configurations (if any), check the Power BI admin portal settings and check any Power BI apps for consumption that have been created internally. The purpose of this audit is to ensure that Power BI solutions are being shared and governed following best practices.
